Usage rates

Texts, calls, email and AI are billed separately from your subscription, at the rates below. Sales tax is added.

Rates are being finalized and will be published here before your first bill. Ask us on a call for current rates.

Item	Rate
Text message (SMS), per segment sent or received	To be published
Picture message (MMS), per message	To be published
Phone calls, per minute	To be published
AI voice assistant, per minute	To be published
AI chat assistant, per conversation or message	To be published
Email, per 1,000 sent	To be published
Phone number, per month	To be published
Carrier texting registration (passed through at cost)	To be published

How usage billing works

• Usage draws from a prepaid usage balance that reloads automatically from your payment method when it falls below a level you choose.
• A one-time starter credit may be applied when your account is activated.
• If your balance can't be reloaded, usage-based features such as texts and calls may pause until it is.
• Rates may change with 30 days' notice.

Questions about usage? Email support@patientconcierge.ai.